1. Privacy Policy

We respect your privacy and are committed to safeguarding your personal information. Our Privacy Policy explains how we collect, use, and protect your data. By using this web-based donation system, you agree to our Privacy Policy.

2. No Refund Policy

Donations made through this system are non-refundable. We appreciate your generosity, and while we cannot issue refunds, we assure you that your contributions will be utilized for meaningful purposes that align with our mission.

Reasons why we can't issue a refund:

• Intentions and Trust: Donors typically contribute to a cause or organization with the intention of supporting a specific mission or project. Allowing refunds could complicate the tracking of donations and could potentially undermine the trust of other donors who expect their contributions to be used as intended.
• Operational Efficiency: Handling refunds can be administratively burdensome, especially for smaller organizations with limited resources. It can also incur additional transaction costs and administrative work.
• Funds Allocation: Many organizations immediately allocate donated funds to specific programs or projects. Allowing refunds might require shifting allocated funds or diverting resources from other critical areas.

3. Visibility of Donation Use

We believe in transparency. All donations used through this system will be visible to users. You will be able to see the total donation used for programs and services.

4. Transaction Fees

Please note that transaction fees associated with donations are managed by Paymongo, our payment processing partner. Your full donation amount (excluding fees) will be directed towards users' dashboard and in our system's donation history.